On-site Services

We Are Here To Serve You

At Prokon Namibia we are passionate about helping our customers to overcome their challenges and grow their organisations. We always aim to do this in a professional, yet fun-loving way. Although our head office and official training centre is based in Pretoria, South Africa, our training and sales staff love to travel to meet our clients for face-to-face on-site training and discussions. We do host Autodesk & Prokon training at our office in Namibia.

Why Are We The Best?

Our Company Mission

PROKON Namibia aspires to be a proactive, professional and profitable business partner who is customer-driven in our approach.

The Prokon Philosophy

We continuously strive to provide service excellence by understanding business through consultative partnerships and sustainable solutions.

The Prokon Promise

We promise not only to provide the best possible service to our customers but also to promote and support the software and knowledge that we have acquired, in secondary and tertiary of education.

Our Company Vaues

Through our Passion in what we do, accompanied by Honesty in why we do it and Integrity in the way we do it, our clients can Trust us in how we do it, with the necessary Respect while we do it. Through these principles we achieve:
• Technical Excellence
• Customer Satisfaction
• Sustainable Turnkey Solutions
• Customer-Driven Service
• Investing in Skills Development

On- Site Training

Although training is scheduled for our training centre at head office, most of our training is done on an ad-hoc basis. This may be in a training centre or boardroom on-site, standard or customised.

Our trainer will travel to you and train your users / team in the comfort of your office.

Implementation

Once you have acquired the necessary software and trained all the users, you may require a technical specialist on-site to assist with the start-up of your first projects on the new software.

Many customers require additional content with their software. This can be developed and implemented from our office or on-site.

Consultation

Prokon staff are all specialists in their areas of expertise. When a customer needs one of these specialists to spend time with them for trusted advice this can be arranged on an ad-hoc basis.

This service will assist you with trusted advise from experts within your industry.

Workflow Discussions

Autodesk develops on of the largest ranges of software in the market. A key feature is interoperability between these products and where it does not exist Prokon fill in the gaps with customised ad-on programs.

This results in a wide variety of possible workflows and Prokon will assist you to find your optimum workflow.

Technical Demonstrations

Once a potential customer has shown interest in software from a certain market segment the Prokon staff will engage and determine which products could benefit you.

At this point a technical specialist will do a live demonstration on the proposed software, although the demo has been set-up to show the maximum features, you are encouraged to ask questions. Depending on the questions asked, we will be able to alter the demo to better suit your specific needs.

If you are located outside of Gauteng, we will be able to provide you with a live on-line demonstration.

Quote and Finance Discussions

Several options exist when selecting software. Once the product / s have been determined you have to select deployment, licensing and maintenance options for the software. All of these have financial implications, which can be discussed with our experience sales staff. Finance options are also available.